Cost / License
- Paid
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)


Custify is described as '’s Customer Success Platform is designed for B2B SaaS businesses and enables them to reduce their churn and increase Customer Lifetime Value. Aside from in-product usage insights, it also gathers data from various systems like CRM, support or billing automatically and' and is a CRM system in the business & commerce category. There are more than 10 alternatives to Custify for a variety of platforms, including Web-based, SaaS, iPhone, Google Chrome and Android apps. The best Custify alternative is RetainSense. It's not free, so if you're looking for a free alternative, you could try Retentional's Success Planner or SmartKarrot. Other great apps like Custify are Salesmachine, Natero, Gainsight and Catalyst CSP.


Analyze your product's users behaviors thanks to Salesmachine's Customer Success Platform. Understand your customers and orchestrate interactions based on their behavior to Increase Trial Conversions and adoption while reducing churn right now!




Retentional's Success Planner enables Customer Success teams to craft personalized, OKR-driven success plans swiftly. By analyzing company and client information, the AI generates actionable strategies tailored to business objectives.



Natero is a Customer Success platform that merges machine learning for predicting behavior and big data customer analytics into a single product.




Proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation. www.gainsight.com
Catalyst is the most intuitive Customer Success Platform (CSP) - built by CS leaders, for CS teams.




SmartKarrot is a customer success platform that enables subscription businesses and digital led enterprises achieve retention, adoption, up-sell and experience outcomes.
Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value.



Churn is one of, if not the hardest parts to manage for any Software-as-a-Service (SaaS) company. Having access to the right customer data is vital in your battle against churn. Beatchurn provides you and your Customer Success team with the right tools to fight revenue churn.

Happi is an AI customer success platform built for lean teams who need to deliver enterprise-level support without the overhead. Our AI agents deeply understand your product, your users, and your tone — allowing them to respond autonomously, escalate when required, and relieve...


Customerscore.io helps B2B SaaS companies predict churn and spot upsell opportunities with data-driven insights and automation.




Akita turns your account and customer success managers into superstars; giving them the tools they need to retain, nurture, and grow your customer base.



