Helpware Alternatives

Helpware is described as '’s outsourced digital customer service connects you to your customers where they are. We offer BPO that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support' and is an app in the business & commerce category. There are more than 10 alternatives to Helpware for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best Helpware alternative is CallPark. It's not free, so if you're looking for a free alternative, you could try Free Call or DeskMoz. Other great apps like Helpware are Aloware, AnswerConnect, Cloud Phone Answering and ModPhone.

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Alternatives list

  1. CallPark icon
     5 likes

    AI receptionist answers business calls anytime, books appointments directly to your calendar, captures lead information, qualifies callers, answers FAQs, and sends detailed summaries by text and email. Works 24/7, supports 18+ languages, handles unlimited simultaneous calls.

    37 CallPark alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Aloware icon
     Like

    Aloware stands at the forefront of providing all-in-one cloud based contact center solutions designed to supercharge your sales team and elevate your customer interactions. By offering an innovative cloud phone system, our platform ensures streamlined communication, while our...

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  3. Provides round-the-clock live answering and a 99% response rate, secure dashboard access, sustainable operations, lead tracking, message forwarding, appointment scheduling, team chat, client info management, mobile access, and tools for issue reporting and reminders.

    24 AnswerConnect alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  4. Cloud Phone Answering offers telephone answering service in the USA. Have your incoming calls answered by American receptionists.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  5. Free Call icon
     2 likes

    Live chat alternative that helps to boost sales, increase conversions rates and improve customer support.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Shopify
    • Software as a Service (SaaS)
    • WiX.com
    • Wordpress
     
  6. ModPhone icon
     1 like

    ModPhone is an AI-powered omnichannel communication platform that handles phone calls, SMS, web chat, and email — with the simplest setup in the industry. No complex configuration, no coding required.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. Numa AI icon
     Like

    Leverage modern Generative-AI to autonomously capture every RO, schedule service appointments, and deliver service updates in real time.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  8. Zinng icon
     Like

    Zinng is an AI receptionist that answers your business calls around the clock with a natural, friendly voice. It schedules appointments, captures leads, detects emergencies, and sends callers booking links or follow-up texts.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. Donna Digital is the ONLY live call answering service designed exclusively for financial service firms to help you grow your business and never miss another business call.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  10. Smith.ai icon
     Like

    Smith.ai combines AI and human intelligence to offer 24/7 customer engagement with live North America-based agents to capture and convert more leads.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. HelloSells is a 24/7 lead qualification and answering service. We help small businesses with lead capture, qualification and appointment booking, boosting their conversion rate.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Google Chrome
     
  12. 14,000+ small businesses trust the virtual receptionists at Ruby to create meaningful connections over the phone and through live chat, 24/7.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • iPhone
    • iPad
    • Android
    • Android Tablet
    • Online
    • Software as a Service (SaaS)
     
12 of 19 Helpware alternatives