SentiSum is described as 'AI platform that allows businesses to analyse customer conversations on multiple channels and provide actionable insights. Hence, allowing businesses to make informed data-driven decisions' and is an app. There are nine alternatives to SentiSum for a variety of platforms, including Web-based, iPhone, iPad, SaaS and Android Wear apps. The best SentiSum alternative is Jemo, which is free. Other great apps like SentiSum are Voicespin, Keatext, Wootric and Cisco Webex Experience Management.
Jemo analyses all customer conversations, clusters them into trends, surfaces root-cause analysis, and automatically generates tasks, content fixes, or tickets.
AI-driven solutions enhance support and sales by integrating with CRM, uniting email, live chat, WhatsApp, and social media. Offers 50+ CRM integrations and APIs at no extra cost, featuring VoIP call center software for efficient inbound and outbound calls.
Keatext is a CX analytics solution that provides AI-based predictive recommendations to improve customer satisfaction.
Webex Experience Management is a real-time, Omni-channel Customer Experience Analytics & Sentiment Mapping product that helps customer-facing brands track, measure & improve Customer Delight, using the customizable, easy-to-use SaaS-based solution.
Chattermill applies the latest breakthroughs in AI to customer feedback and allows companies unrivalled accuracy in turning free form feedback into clear actionable insight.
Waanee.ai is a dedicated startup focused on developing an AI aggregator platform for building customer experience utilities.
Clarabridge transforms customer feedback into intelligence that empowers your workforce to take confident, decisive action, resulting in happier customers.
Essense empowers product owners to make data driven decisions based on user feedback. Effortlessly analyze thousands of reviews and customer service tickets in minutes, and stay ahead of the competition. Get summarized feedback delivered daily right to your slack channel.
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