SmartSupport is described as 'Cutting-edge knowledge base and community forum management platform. SmartSupport features help desk and web-self service capabilities including chat & call center, support ticketing system and more' and is an website. There are seven alternatives to SmartSupport, not only websites but also apps for a variety of platforms, including Windows, Mac, Android and iPhone apps. The best SmartSupport alternative is Comm100 Live Chat. It's not free, so if you're looking for a free alternative, you could try OptKit or SmartKarrot. Other great sites and apps similar to SmartSupport are Jive, Email Spaces, seet.io and Gainsight.
Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.
The best way to convert more traffic. Real-time behavior triggered call-to-action's that engage and delight your visitors. OptKit comes with many tools to help marketers, and conversion rate optimization specialists, to convert more traffic into sales.
OptKit has enterprise-.
Jive is a collaboration and knowledge management tool that integrates the functionality of online communities, microblogging, social networking, discussion forums, blogs, wikis, and IM under one unified user interface.
seet - HR platform, SaaS based application for management and delivering data between employees. social platform that will make your life easier.
SmartKarrot is a customer success platform that enables subscription businesses and digital led enterprises achieve retention, adoption, up-sell and experience outcomes.
Proactively manage retention, reduce unexpected churn and identify upsell opportunities using customer intelligence and automation. www.gainsight.com
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