Augment CXM is described as 'Integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service' and is an website in the business & commerce category. There are 2 alternatives to Augment CXM, not only websites but also apps for Windows and SaaS. The best Augment CXM alternative is Nice Uptivity Quality Management.
NICE Uptivity Quality Management provides your quality assurance and management staff with a clear way to evaluate employee performance, ensure adherence to corporate procedures, maximize staff productivity and deliver on customer satisfaction.
Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.
