Augment CXM icon
Augment CXM icon

Augment CXM

Augment CXM integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service.

Augment CXM screenshot 1

Cost / License

  • Pay once
  • Proprietary

Platforms

  • Online
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Augment CXM information

  • Developed by

    Augment CXM

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    One time purchase (perpetual license).

  • Alternatives

    2 alternatives listed

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  • Supported Languages

    • English
Augment CXM was added to AlternativeTo by startuplister on and this page was last updated .
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What is Augment CXM?

Augment CXM integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service.

We do this by analyzing 100% of customer conversations, predicting customer satisfaction mid-conversation, recommending the best responses to customer queries and escalating issues - before a customer becomes upset - by utilizing state of the art artificial intelligence.

Our Fortune 500 clients report a 30% gain in agent efficiency, a 44% increase sales conversion rates, and a 15% growth in customer satisfaction.