Freshchat Alternatives

Freshchat is described as 'Modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to Freshchat for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Freshchat alternative is FreeScout, which is both free and Open Source. Other great apps like Freshchat are tawk.to, Text App, LenoChat and Zendesk Chat.

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Alternatives list

  1. Engrana icon

    Engrana

     Like

    Automates WhatsApp, Instagram & Facebook messaging for appointment-based businesses (instant replies, confirmations, reminders, and review requests).

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    Engrana overview: automation of WhatsApp, Instagram and Facebook messaging for appointment-based businesses, including automated replies and no-show reduction workflows.
     
  2. QuestWiz icon

    QuestWiz

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    Create custom AI assistants that learn from data to automate support and answer customer questions, reducing costs and improving efficiency through easy website integration.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    QuestWiz screenshot 1
     
  4. Kwiqreply icon

    Kwiqreply

     Like

    With kwiqreply's WhatsApp Business API, you can revolutionize the way you interact with your customers. Our API integrates with your existing systems to bring the power of WhatsApp messaging directly to your company.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Kwiqreply screenshot 1
     
  5. Ad
    Screenshot
    Text App icon
    Text App

    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reportin...

    https://www.text.com
    Learn More
  6. ChatNode icon

    ChatNode

     Like

    No-code AI assistant called ChatNode delivers round-the-clock customer support by using your website data, integrating seamlessly with tools like Intercom and Slack, reducing wait times and enhancing satisfaction while empowering teams to focus on high-impact tasks.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
    ChatNode screenshot 1
     
  7. Zupport AI icon

    Zupport AI

     Like

    Zupport AI is the first Customer Support service for SaaS companies.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    • Online
    Pioneering SaaS Customer Support
     
  8. jiLiveChat icon

    jiLiveChat

     Like

    jiLiveChat is click-to-call widget that lets you communicate with your visitors to build trust, resolve support issues, and add a human touch to your brand.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    jiLiveChat screenshot 1
     
  10. Mixcode.io icon

    Mixcode.io

     Like

    Website widget for video, live chat, and help center. Can be used individually or together. Easy configuration and setup in less than 5 minutes. Features include unlimited video, live chat, and help center.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
    Project dashboard
     
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