Augment CXM integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service.
Cost / License
- Paid
- Proprietary
Platforms
- Online

Nice Uptivity Quality Management is described as 'NICE Uptivity Quality Management provides your quality assurance and management staff with a clear way to evaluate employee performance, ensure adherence to corporate procedures, maximize staff productivity and deliver on customer satisfaction' and is an app. There are 2 alternatives to Nice Uptivity Quality Management for Web-based and SaaS. The best Nice Uptivity Quality Management alternative is Augment CXM.
Augment CXM integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service.

Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial.


