Phonestat Alternatives

Phonestat is described as 'Track staff performance with custom scorecards, capture meaningful customer feedback and deliver quality customer experiences. Simple, cost effective online solution with a Free 30 day trial' and is an app. There are 2 alternatives to Phonestat for Windows and Web-based. The best Phonestat alternative is Augment CXM.

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Phonestat alternatives page was last updated

Alternatives list

  1. Augment CXM icon
     1 like

    Augment CXM integrates directly into your customer contact center software and ensures that your brand will never lose a customer again to poor customer service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  2. NICE Uptivity Quality Management provides your quality assurance and management staff with a clear way to evaluate employee performance, ensure adherence to corporate procedures, maximize staff productivity and deliver on customer satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
     
2 of 2 Phonestat alternatives