ScreenAsk
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Collect screen recordings from your customers to solve tickets in minutes, not hours. No installation required.
Cost / License
- Subscription
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
+5
ScreenAsk
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Features
- User Session Recording
- Screen Recording
- Email Notifications
- Email Alert
- Webhook support
- WebHook Integration
- Slack Notifications
- Helpdesk Ticketing
- Visitor recording
Zapier integration- AI Summarization
Tags
- ai-transcription
- Screen Recording with Audio
- instructions
- Customer Support
- network-logs
- step-by-step-instructions
ScreenAsk information
Developed by
Teakwood Partners LLC Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $24 and $299 per month.Alternatives
0 alternatives listedSupported Languages
- English
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What is ScreenAsk?
Collect screen recordings from your customers to solve tickets in minutes, not hours. No installation required.
How it Works
Send a link (or embed the widget) Create a request link, or embed our widget so customers can record without ever leaving your product.
- One-click recording for every customer
- No login, browser extension, or downloads
- Customizable settings: time limit, alerting, branding
- Works across all websites and browsers
Customer records the issue See exactly what your customer is experiencing in HD video.
- Screen capture and audio recording
- Custom pre-recording instructions
- Network logs and console errors
- Browser, OS, and screen size
Review their submission We'll notify you as soon as it's ready for review. Instantly review the recording and solve the issue.
- See the full context of the issue
- Transcription + AI Summary
- Email, Slack, Zapier, & Webhook alerts
- Downloadable HD videos
Works wherever you work Send links in tickets. Or embed our widget in your product. Your choice.