ScreenAsk

Collect screen recordings from your customers to solve tickets in minutes, not hours. No installation required.

How it Works

Send a link (or embed the widget) Create a request link, or embed our widget so customers can record without ever leaving your product.

• One-click recording for every customer
• No login, browser extension, or downloads
• Customizable settings: time limit, alerting, branding
• Works across all websites and browsers

Customer records the issue See exactly what your customer is experiencing in HD video.

• Screen capture and audio recording
• Custom pre-recording instructions
• Network logs and console errors
• Browser, OS, and screen size

Review their submission We'll notify you as soon as it's ready for review. Instantly review the recording and solve the issue.

• See the full context of the issue
• Transcription + AI Summary
• Email, Slack, Zapier, & Webhook alerts
• Downloadable HD videos

Works wherever you work Send links in tickets. Or embed our widget in your product. Your choice.