AI Desk Alternatives

AI Desk is described as 'AI-powered help desk software that adapts to your business, serves customers in 40+ languages, and deploys in 10 minutes with copy-paste setup' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to AI Desk for a variety of platforms, including Web-based, Android, iPhone, SaaS and iPad apps. The best AI Desk alternative is Libredesk, which is both free and Open Source. Other great apps like AI Desk are FreeScout, HubSpot, Dolibarr and Freshdesk.

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Alternatives list

  1. Audienceful icon
     16 likes

    Audienceful is email marketing re-invented for the 2020s. Lightweight, collaborative, and setup with modern best practices by default.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Notion
    • Software as a Service (SaaS)
     
  2. Tiledesk icon
     12 likes

    Open source live chat and AI chatbot platform featuring real-time multi-channel communication for web, Android, iOS, and WhatsApp, customizable widgets, automated chatbot-human handover, analytics, knowledge base integration, and GDPR compliance for complete customer support.

    Cost / License

    • Freemium
    • Open Source

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Self-Hosted
    • Software as a Service (SaaS)
    • Wordpress
     
  3. Olark icon
     14 likes

    Olark comes with a wide range of features to help you customize and manage your live chat experience. Scroll down to see why Olark is super simple yet jam packed with customization, reporting and engagement functionality.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  4. Capacity icon
     Like

    AI platform connecting tech stack, automating repetitive tasks, and resolving business challenges. Features Concierge chatbot, IT process automation, and tools for sales, customer service, and operations. Industries span Insurance, Banking, Education, and more.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  5. Apptivo icon
     Like

    Unleash the potential of comprehensive software suite for enterprise management to boost your business efficiency and growth.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • iPhone
    • iPad
    • Android
    • Android Tablet
    • Online
    • Software as a Service (SaaS)
    • Windows
     
  6. Chatra icon
     8 likes

    Live chat software capturing complete chat history—including unsent messages—and supporting group conversations, reply editing, agent typing insights, proactive triggers, intelligent chat routing, multi-device access, and encrypted chats across unlimited sites.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  7. Drift.com icon
     21 likes

    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
     
  8. AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  9. Comm100 Live Chat powers real-time, personalized engagements when visitors need it most. Via website and mobile, agents can use screen sharing, auto-translation, and audio/video for efficient support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • iPad
     
  10. EngageBay icon
     4 likes

    Comprehensive platform for marketing, sales, and service automation aimed at small businesses and startups. Includes free CRM, Email Marketing, Marketing Automation, and Live Chat to automate tasks, organize contacts, track and manage sales, and resolve support issues efficiently.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. WATI icon
     3 likes

    Web CRM solution using the WhatsApp Business API to automate sales, marketing, and support workflows, featuring a shared inbox, no-code chatbot builder, campaign broadcasting, third-party integrations, analytics, and secure team access controls.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  12. Freshchat icon
     1 like

    Freshchat is a modern messaging software built for sales and customer engagement teams to talk to prospects and customers on the website, mobile app, and social pages.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
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