AirVPN

Today, AirVPN is operated exclusively by activists, privacy, data protection and security issues aware persons, law experts with the help of the same lawyers, and counts more than 200 servers with high bandwidth lines and good or top hardware in 35 datacenters across 19 countries in 3 continents. The solidity of the infrastructure is enhanced literally every week, so that most attacks (UDP and TCP flood, DDoS...) that caused service issues in the first AirVPN year of life now remain totally unnoticed to the users.

The customer service is not and has never been outsourced in order to provide high quality support.

As far as we know, AirVPN is the only VPN in the world which transparently let anyone access a servers monitor on the www, updated every 60 seconds, to check the infrastructure status and verify that we respect our no-overselling and guaranteed allocated bandwidth commitments stated in the ToS. AirVPN also provides some features which might go unnoticed to the masses but which are important, such as separate entry and exit IP addresses on every VPN server to prevent some correlation attacks, typical on VPNs with a shared IP which is used both as entry and exit-IP address.

A tiny VPN if compared to the giants of the sector, but a small "miracle" in consideration of the no-security-compromise policies: no PPTP, no whistles and bells to mislead gullible customers, no investments in advertising, harsh contrasts against a project of sharing data with an association of VPN operators "to prevent frauds and improper use of the services", boycott from several ISPs due to our no-compromise network neutrality and privacy policy, no bribes for favorable reviews in some web sites.

On the contrary, above all, a lot of passion for what we do. We all feel that AirVPN is completely different from a commercial enterprise which aims exclusively to profits. Profits are important for us, otherwise keeping this infrastructure would be impossible, but they come after the security for our users and the respect of our policies and commitments.

An episode may be interesting to evaluate our determination: a vile and sudden suspension of service by a major datacenters operator in France in 2010 (all paid servers cancelled without prior notice and without any explanation - still today we have no explanation for that). We had everything there, except the database, so we had to re-start almost from scratch, but the service stayed down for only 4 days.