AlphaChat.ai icon
AlphaChat.ai icon

AlphaChat.ai

AlphaChat is a no code platform for automating customer service chat with Natural Language Understanding Conversational AI.

AlphaChat.ai screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Software as a Service (SaaS)
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Features

  1.  Live Support Chat
  2.  Natural Language Processing
  3.  Integrated Chat
  4.  Customer service
  5.  Chat Bot
  6.  Chatbot Builder

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AlphaChat.ai information

  • Developed by

    alphachat

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription that costs $399 per month.

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  • Supported Languages

    • English

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What is AlphaChat.ai?

AlphaChat is a Conversational AI platform. It makes customer service more efficient and customers happy. Anyone can build their own Intelligent Virtual Assistant (i.e. a smart AI chatbot) and set it up for customer support automation in less than an hour.

The value the product provides:

Increase your customer support efficiency in messaging channels.

  • Measure and increase resolution rate.
  • Reduce agent workload and leave FAQ answering to the AI.
  • Increase deflection rate in chat.
  • Put repetitive tasks on autopilot. Cross reference chat resolution data to your call center data.

Make customers happy

  • Immediate answers to questions 24/7
  • Intent detection and Natural Language Understanding.
  • Measure AI answer quality.
  • Answers in every language.
  • Bot-to-human handover with built-in live chat.

Set it up in less than an hour. Templates for different industries (SaaS, eCommerce, finance, telecoms). AI suggests improvements into your training data.

Add extra intelligence with Enterprise features like AlphaOS custom code into intents, user authentication, SSO, SLA, APIs, multichannel deployment (WhatsApp, Messenger, RCS, Apple Business Chat, voice).