ChatGenius icon
ChatGenius icon

ChatGenius

Automates Instagram and Facebook DMs with comment-to-DM triggers, a Rewind tool that catches comments you missed on older posts, AI replies trained on your own business, in-chat appointment booking, a visual flow builder and a shared team inbox, plus a Content Studio for scheduling posts.

Dashboard: one view of what ran in the last 30 days, with automations, AI replies, delivery by channel, new contacts, appointments booked in chat and recent conversations

Cost / License

  • Freemium (Subscription)
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
  • Instagram
  • Facebook Messenger
  • WhatsApp
  • Telegram
Unified inbox: the AI answers an Instagram DM and books the appointment in the chat, with the contact profile alongside
Comment Triggers: keyword triggers per post with public reply + DM, and the Rewind tool that catches comments on older posts
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Flow builder: drag-and-drop DM automations with triggers, conditions, messages and AI handoff
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Features

Properties

  1.  AI-Powered

Features

  1.  Ad-free
  2.  No Coding Required
  3.  Dark Mode
  4.  Two-factor Authentication
  5.  REST API
  6.  Instagram Automation
  7.  Content Scheduling
  8.  Social Media Automation
  9.  Model Context Protocol (MCP) Support
  10.  AI Chatbot
  11. Instagram icon  Instagram integration
  12.  Chatbot Builder

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ChatGenius News & Activities

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ChatGenius information

  • Developed by

    US flagSumGeniusAI

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription ranging between $29 and $297 per month + free version with limited functionality.

  • Alternatives

    24 alternatives listed

  • Badge

    Get an embeddable badge for ChatGenius

  • Supported Languages

    • English
    • French
    • Portuguese
    • Spanish
ChatGenius was added to AlternativeTo by Jared Rice on and this page was last updated .

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Official Links

What is ChatGenius?

ChatGenius is a DM automation platform for Instagram, Facebook Messenger, WhatsApp, Telegram and SMS, built for creators and small businesses that get more DMs and comments than they can answer by hand.

Comment-to-DM: pick a post, set a keyword and anyone who comments gets a DM with your link, offer or lead magnet. Public comment replies can be automated too. A Rewind tool goes back over older posts and catches comments you missed.

AI replies: the AI is trained on your own FAQs, services and documents, answers in 28 languages with automatic detection, reads voice notes and images, and hands the conversation to a human with a short summary when it gets stuck. A Copilot mode drafts every reply for you to approve before it is sent. Knowledge gap detection shows you the questions it could not answer so you can fill them in.

Flows: a visual drag-and-drop builder for keyword, comment and story-reply triggers, with conditions, delays, tags and HTTP requests.

Booking: the AI books appointments directly in the chat, with Google Calendar and GoHighLevel integrations.

Inbox and team: one inbox across all channels, conversation assignment, tags, saved replies, CSAT surveys, lead capture and contact profiles.

Content Studio: schedule and publish posts to Instagram, Facebook, and TikTok with AI caption help and a media library.

Market Intel: track competitor Instagram accounts side by side, with follower history, top posts, audience demographics and a leaderboard, plus AI-picked wins and opportunities for your own account.

MCP server, REST API and webhooks: connect your account to Claude, ChatGPT, Cursor or any MCP client and manage it in plain language: read and reply to conversations, build and publish flows, create comment triggers, tag contacts, book appointments, schedule posts. A REST API and outbound webhooks (new message, new lead, comment handled, appointment booked and more) plug into your own stack. Available as an add-on.

SumGeniusAI is a Verified Tech Provider with Meta.

Pricing: a permanent free plan with 50 AI conversations a month, one flow and two comment triggers. Paid plans are Creator, Professional and Business, from 29 dollars a month, with a 7-day trial on Creator.

ChatGenius: Automates Instagram and Facebook DMs with comment-to-DM triggers, a Rewind tool | AlternativeTo