CitSmart is described as 'The Citsmart ITSM is an advanced solution, multiplatform and free IT Service Desk and Service Management that integrates several tools, based on the best practices of ITIL processes' and is a it service management software in the business & commerce category. There are more than 25 alternatives to CitSmart for a variety of platforms, including Web-based, Windows, Self-Hosted, SaaS and iPhone apps. The best CitSmart alternative is monday service. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like CitSmart are Freshservice, ServiceNow, Solarwinds Web Help Desk and Mint Service Desk.
ChangeGear’s web-based IT Service Management (ITSM) software solution enables IT organizations to efficiently resolve IT requests and track, manage, and control IT services. The Service Desk edition includes the seamless integration of key ITSM processes: Incident Management...
iET Solutions provides the industry’s most flexible and comprehensive, out-of-the-box IT Service Management (ITSM) solution. Fully integrated, highly configurable and built to scale, iET ITSM can easily meet any organization’s needs.
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