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clarissa.one icon

clarissa.one

clarissa.one — modern QR-code guest feedback for hotels. Anonymous emotion tracking in 29 languages, auto-escalation, amenity-level root cause. Built for independent hotels and small groups. From €37/mo.

Easy-to-use setup wizard to start in 7 minutes.

Cost / License

  • Subscription
  • Proprietary

Platforms

  • Online
  • Software as a Service (SaaS)
Easy to handle: Scan QR code, enter your mood, give a few details and that's it.
All in one view: get red-alert excalations and find real problems to fix for best reputation.
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  1.  Hotel Management

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clarissa.one was added to AlternativeTo by RolandB on and this page was last updated .
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What is clarissa.one?

clarissa.one is a guest feedback platform built for hotels that want more than a star rating. Guests scan a QR code in their room (or a link shared by staff) and share how they feel through a color-wheel emotion picker mapped to a 1–10 score. Negative feedback is broken down by amenity (room, breakfast, parking, etc.) and pinned to concrete problems, so operations know exactly where to act. Feedback scoring 2 or lower with negative emotion and text is auto-escalated. A traffic-light dashboard shows the last 7 days at a glance; analytics cover day/week/month trends. Forms work in 29 languages with auto-detection. Anonymous by design — higher response rates. Voucher incentives, multi-hotel organizations, CSV export included. From €37/mo.