Delighted Alternatives

Delighted is described as 'The fast and easy way to get actionable feedback from your customers with NPS' and is an website. There are more than 25 alternatives to Delighted, not only websites but also apps for a variety of platforms, including SaaS, Mac, Windows and Android apps. The best Delighted alternative is Formbricks, which is both free and Open Source. Other great sites and apps similar to Delighted are LimeSurvey, SurveyLab, SurveySparrow and Opin.

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Alternatives list

  1. Affiniv icon
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    Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    • Online
     
  2. Wizu icon
     1 like

    Wizu is a conversational User Interface that can measure, and help companies improve, customer experience and employee engagement. It is the next generation of surveys and Voice of the Customer offering personalized, engaging conversations.

    Cost / License

    • Free
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Android Tablet
    • Windows Phone
    • iPad
     
  3. Customer.guru is a set-and-forget service that automatically measures your customer satisfaction over time using Net Promoter System.

    It integrates seamlessly with Shopify, Slack, Google Adwords, and Facebook Ads.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
     
  4. Fast, Simple Visitor Feedback Forms for your site. Gather insights from your visitors about your site, service, product fast. Improve your business based on feedback. repeat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. Nicereply icon
     Like

    Online customer satisfaction survey software, including CSAT, Net Promoter Score ® (NPS) & Customer Effort Score ™ (CES 2.0).

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Chrome OS
    • Software as a Service (SaaS)
     
  6. Fresh Feedback makes it simple to collect actionable feedback from your customers. Get more Five Star Reviews on your chosen platforms and resolve issues for unhappy customers before they turn into negative reviews.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  7. FeedbackRig is a platform that helps businesses to increase Customer Satisfaction using AI-driven actionable insights.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  8. SightMill icon
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    SightMill is an innovative platform to help you manage Net Promoter Score (NPS) surveys and so understand, act on and drive customer engagement.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  9. TRACX icon
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    TRACX is an all-in-one digital platform that simplifies feedback collection, so that you can start building understand customer experience and interactions, even in a contactless world.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Voxco is an omnichannel survey software can be used to create online, CATI, IVR and offline surveys easily. Use drag and drop survey builder, strong analytical suite, custom themes, 100+ question types and highly secure platform. Try a free demo now!.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  11. Freddy Feedback is a tool to get feedback from your visitors and customers on anything that you communicate to them on your website.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
     
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