Customer Feedback Managers

All apps in Customer Feedback Managers category. Use the filters below to narrow down your search. 

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  1. LimeSurvey icon
     98 likes

    LimeSurvey (formerly PHPSurveyor) is an Open Source PHP web application to develop, publish and collect responses to online & offline surveys. Anonymous and Not-Anonymous survey, open and closed group of participant surveys, optional public registration for surveys.

    Cost / License

    • Freemium
    • Open Source

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Self-Hosted
    • PHP
    • Cloudron
    Dashboard
    Array Questions
    Multiple Options with Comments
    +6
    Masks: Date Questions
    202 alternatives
    2.9
    Poor7 reviews
  2. UserVoice icon
     79 likes

    Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    UserVoice screenshot 1
    UserVoice screenshot 1
    UserVoice screenshot 2
    217 alternatives
  3. Text icon
     1 like

    AI customer service platform that turns support conversations into revenue — AI agent, live chat, chat bot, and help desk in one workspace.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Software as a Service (SaaS)
    Chat with website visitors in real time and respond instantly while they browse. Provide fast support, answer questions on the spot, and help move potential customers toward conversion.
    Handle all customer inquiries in a centralized ticketing system. Organize requests, assign them to the right people, and track progress until every case is successfully resolved.
    Gain valuable insights with analytics that connect conversations to business results. Monitor key metrics, evaluate team performance, and understand what drives revenue.
    +5
    Streamline team operations with tools for managing conversations and workflows. Control chat distribution, set priorities, and ensure smooth collaboration across your team.
    75 alternatives
  4. Jemo icon
     2 likes

    Jemo analyses all customer conversations, clusters them into trends, surfaces root-cause analysis, and automatically generates tasks, content fixes, or tickets.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Trend analysis
    Jemo screenshot 1
    Jemo screenshot 2
    +1
    Jemo screenshot 3
    6 alternatives
  5. HelpDesk icon
     2 likes

    Help desk software and ticketing system that centralizes customer messages using AI for management, offering automation, collaboration, integration, security, and analysis for enhanced service.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • UNIX Web Browser
    • LiveChat
    • Software as a Service (SaaS)
    HelpDesk screenshot 1
    HelpDesk screenshot 1
    HelpDesk screenshot 2
    +3
    HelpDesk screenshot 3
    58 alternatives
  6. Whelm icon
     6 likes

    Whelm is a suite of free tools for freelancers. It has client management suite to handle invoices, contracts, project management, and more, plus a built-in media review tool for quick and easy approvals on your work.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Software as a Service (SaaS)
    Media Review Tool: draw on the file to leave hyper-specific feedback
    Media Review Tool: writing comments and highlighting areas of focus on a media file
    eSignature on a digital contract
    +4
    Custom Invoices
    47 alternatives
  7. Upvoty icon
     2 likes

    Upvoty helps you collect and manage user feedback with feedback boards, product roadmap, changelog and blog. Turn user feedback into actionable product optimizations and build better products.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    Home Page
    53 alternatives
  8. ruttl icon
     Like

    ruttl is the fastest website feedback tool that allows users to add comments directly on live websites & apps, and make real-time edits so they can give precise change values to the developers. To review fully developed websites, currently, people take screenshots, encircle...

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Android
    ruttl screenshot 1
    ruttl screenshot 1
    ruttl screenshot 2
    +3
    ruttl screenshot 3
    8 alternatives
  9. Talkbase icon
     Like

    Talkbase transforms community activity into actionable analytics. Discover how each interaction boosts business metrics, from sales to customer satisfaction, and fuel your growth with insights that matter.

    Cost / License

    • Freemium
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Talkbase screenshot 1
    Talkbase screenshot 1
    Talkbase screenshot 2
    +3
    Talkbase screenshot 3
    13 alternatives
  10. EnVsion icon
     Like

    EnVsion helps UX teams better understand their customers across all user interview videos in order to build game-changing products with speed and confidence.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
    Video list page
    Video page with highlights
    Highlights page
    +1
    Highlights Page after tag filter has been applied
    1 alternatives
  11. Quackback icon
     2 likes

    Open-source feedback platform with voting boards, roadmaps, changelogs, and AI agent workflows to incorporate customer feedback directly into the development workflow.

    Cost / License

    Platforms

    • Online
    • Software as a Service (SaaS)
    • Linux
    • Self-Hosted
    • Docker
    Feedback board where users submit and vote on feature requests
    20 alternatives