UserVoice
79 likes
Centralizes and transforms customer feedback into actionable insights, fostering continuous innovation with customizable roadmaps and efficient real-time tools, enhancing engagement and prioritizing impactful features for dynamic product evolution.
Cost / License
- Subscription
- Proprietary
Application type
Platforms
- Online
- Software as a Service (SaaS)
Features
UserVoice News & Activities
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artoonie added UserVoice as alternative to Say Toucan
sentientg added UserVoice as alternative to Sentriment
ownware added UserVoice as alternative to Votera by Ownware
mia-collins5003 added UserVoice as alternative to ProductBridge- mia-collins5003 added UserVoice as alternative to ProductBridge
Frighi added UserVoice as alternative to HelpdeskWin
Featured in Lists
Collect, organize, evaluate and prioritize team insights so you can continually improve what you deliver.
List by Jezebelisgone with 68 apps, updated
What is UserVoice?
UserVoice information
Developed by
UserVoice Inc. Licensing
Proprietary and Commercial product.Pricing
Subscription ranging between $699 and $1499 per month.Rating
Average rating of 2.3Alternatives
227 alternatives listedBadge
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Comments and Reviews
Uservoice and GetSatisfaction seems to be the leaders in the field of customer feedback platforms. I think both platforms are well made, but Uservoice is my favourite because it seems integrate more deeply with the native site and from a customer perspective gives more the impression that you are still on the same site.
Update, June 25, 2016: Uservoice's product feedback service is now crazy expensive, which makes it out of reach for smaller projects and companies.
Update, July 3, 2017: Uservoice's service now as unclear pricing structure - terrible.
Unusable, slow loading times, complex interface, login/password reset no longer works with the new magic links. It used to be good, now it's a bulky, outdated platform that costs way too much if you want their premium features.
I switched to self-hosted Fidder.io instead for managing feedback.
It used to be good since they were one of the pioneers in the Feedback service SaaS business, right now they are insanely expensive and there's other alternatives much nicer and better.
uservoice is the worst, i had a terrible experience and i will never use it again
I had some problem integrating UserVoice into site page, based on Google Sites, but I solved it. So published it as an open source project: https://code.google.com/p/google-sites-uservoice/
Working sample: haunted-soft.com/feedback
And, YES, I like UserVoice!
Comparison User Voice - Get Satisfaction: I have seen, that GetSatisfaction from user's view is better than UserVoice, because one can integrate here a lot of different software products. I have not found something like Getsatisfaction in the German-speaking area yet. I am inspired once again completely, as well as from AlternativeTo. I like it, that in GetSatisfaction I even can corrrect my comments afterwards within 15 minutes. This (as many other very good features as for example quick receiving of a Short URL with one click) is a symptom of a seldom seen very good quality. Pity only that there is for it no German user interface. I wished, that more software products would use high quality user feedback systems with voting facility as uservoice or GetSatisfaction. UserVoice has multilanguage-support, is is also very professional, but only for separated software products. But I learn translating constantly from the very good translation machine PROMPT:
http://alternativeto.net/desktop/promt---free-online-translator-and-dictionary/
In May 2012 staskltd informed, that UseResponse is also available in German and very similar to GetSatisfaction.