Cost / License
- Freemium
- Open Source
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
- Self-Hosted
- Docker
- Cloudron
Germany
EU




UserVoice is described as 'Centralizes customer feedback and transforms it into actionable insights, facilitating product innovation with customizable roadmaps and real-time tools' and is a popular customer feedback manager in the business & commerce category. There are more than 100 alternatives to UserVoice for a variety of platforms, including Web-based, SaaS, iPhone, Android and Windows apps. The best UserVoice alternative is Formbricks, which is both free and Open Source. Other great apps like UserVoice are Freshdesk, Zendesk, UseResponse and LiveAgent.




Offers automated ticket management, multichannel communication, SLA tracking, analytics, customizable workflows, self-service, collaboration tools, AI-driven automation with live translation, knowledge base, proactive insights, secure access, and customer feedback features.




Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.



UseResponse is a customizable Community Feedback and Support Software can be installed on your server as a PHP script or used in Cloud as SaaS.




Leverage a unified platform for managing calls, emails, live chat, and social media. Enhance issue resolution by 56% with call center tools, save resources with a ticketing system, and boost earnings by 48% using a fast chat widget. Create knowledge bases easily.




Productboard is a customer-driven product management system that empowers teams to get the right products to market, faster. It's a complete solution for understanding user needs, prioritizing what to build next, and aligning everyone on the roadmap.




Open-source feedback platform with voting boards, roadmaps, changelogs, and AI agent workflows to incorporate customer feedback directly into the development workflow.

Fider is an open source, cross platform, lightning fast and free to use customer feedback platform for companies and products.




UserEcho gives you the opportunity to create a modern Community to support customers in a few minutes. It includes support forum with the possibility of voting for ideas, Helpdesk, Knowledge Base and Online Chat.




Featurebase is a free customer feedback tool that lets you create public feedback boards to capture, manage and organize your feedback, feature requests and bug reports. Capture unlimited feedback for free, no trials. Changelogs and roadmaps as well!.




Keep track of ideas and viewer suggestions, show off what you're working on, and easily get feedback from your audience.




Canny is a simple way for your team to collect and manage user feedback. Keep track of what your users want so you can inform what you build.


