FreeText AI icon
FreeText AI icon

FreeText AI

FreeText AI is a new age platform that leverages cutting-edge techniques in NLP (text analysis) and Machine Learning, to extract meaningful and actionable topics and sentiment based insights from unstructured textual feedback data.

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Cost / License

  • Subscription
  • Proprietary

Platforms

  • Online
FreeText AI screenshot 1
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FreeText AI was added to AlternativeTo by animeshchatarjee on and this page was last updated .
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What is FreeText AI?

FreeText AI strives to empower businesses & brands with insights that can significantly improve consumer experience, by analyzing infinite amounts of textual customer feedback from various sources in a matter of minutes.

FreeText AI is a new age platform that leverages cutting-edge techniques in Natural Language Processing (NLP) (text analysis) and Machine Learning, to extract meaningful and actionable topics and sentiment based insights from unstructured textual feedback data.

This enables discovery of both granular and large themes that impact customer experience. Product, Marketing and Customer Success Owners can identify large gaps in consumer experience and inform product roadmaps, improve user education, drive consensus and deliver real business impact - reduce churn, improve customer satisfaction, reduce customer support costs - all based on the real feedback of customers.