Freshservice is described as 'AI-powered IT help desk platform with codeless automation, self-service, performance data, workflow integrations, and multi-app connectivity for streamlined IT service management' and is a Help Desk platform in the development category. There are more than 25 alternatives to Freshservice for a variety of platforms, including Web-based, Windows, SaaS, Self-Hosted and Linux apps. The best Freshservice alternative is ServiceNow. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like Freshservice are GLPI, monday service, Cherwell and InvGate Service Desk.
Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.
ServiceNow is the most popular Web-based & SaaS alternative to Freshservice.
ServiceNow is the most popular commercial alternative to Freshservice.
Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...
Jira Service Management is the most popular free alternative to Freshservice.
GLPI is an IT Service Management software based on open source technologies. It is a suite for IT, project, financial and user management. GLPI can support companies of any size, and offers both on-premises and cloud (SaaS) solutions.
GLPI is the most popular Self-Hosted alternative to Freshservice.
GLPI is the most popular Open Source alternative to Freshservice.
Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.
Software is flexible, easy-to-use IT Service Management software. Our fully integrated ITSM solution for internal IT and external customer support provides out-of-the-box, PinkVERIFY™ ITIL-based processes and is available SaaS or on-premises.
Cherwell is the most popular Android, iPhone, iPad & Android Tablet alternative to Freshservice.
InvGate Service Desk is a web-based ITIL-ready solution with an unprecedented user interface. offering Incident, Problem, Change, Asset & Knowledge processes. visual workflow builder, business analytics reporting, dashboards, SLAs, email ticketing.
The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.
VisionFlow is an integrated software for Project management, product and service management and CRM. Available both as a cloud-based or on-premise solution, VisionFlow is flexible, easy to use with outstanding value for money.
VisionFlow is the most popular Windows, Mac & Linux alternative to Freshservice.
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.
Today’s ITSM software should improve work processes and empower customers to be self-sufficient. That's exactly what Clientele ITSM has to offer. It's a customer centric software suite that enables you to continuously improve your service.
TOPdesk can help you improve your services. We offer a state-of-the-art solution that supports your IT Service Management
Heat Software combines the resources of FrontRange—the sole provider of Cloud Service Management and Unified Endpoint Management—and endpoint security leader Lumension, to redefine the Cloud Service Management (CSM) and Unified Endpoint Management (UEM) market.
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