Freshservice Alternatives
Freshservice is described as 'AI-powered IT help desk platform with codeless automation, self-service, performance data, workflow integrations, and multi-app connectivity for streamlined IT service management' and is a Help Desk platform in the development category. There are more than 25 alternatives to Freshservice for a variety of platforms, including Web-based, SaaS, Windows, Self-Hosted and Android apps. The best Freshservice alternative is ServiceNow. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. Other great apps like Freshservice are GLPI, Cherwell, InvGate Service Desk and Vivantio.
Alternatives list
qbilon is a unified asset data platform that automatically discovers IT assets, maps dependencies, synchronizes CMDBs, and provides monitoring insights across hybrid IT environments.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
Germany
EU
+3
FyneDesk is a free customer support and ticketing platform to manage support tickets, knowledge base, and teams — without the complexity or cost of tools like Zendesk or Freshdesk.
Cost / License
- Free
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
United States
+4
DigitalCore unifies service data from fragmented systems into a single real-time dashboard, enabling service leaders to make strategic decisions in minutes instead of days.
Cost / License
- Paid
- Proprietary
Application typeApplication types
Platforms
- Online
- Software as a Service (SaaS)
Spain- EU
+3
Your self-hosted alternative to Zapier, ServiceNow, and custom AI plugins—built natively inside WordPress with zero external SaaS dependencies.
Cost / License
- Paid
- Proprietary
Platforms
- Wordpress
- Self-Hosted
- Spain
- EU
+3
