Our overall goal is to provide a full-featured integration of open source telephony environments and OpenVXI including as many features as possible while conforming to the VoiceXML standard. Currently Voiceglue only supports Asterisk.
Genesys Alternatives
Genesys is described as 'Our industry-leading solutions foster true omnichannel engagement, performing equally well across all channels, on-premise and in the cloud. Experience communication as it should be: fluid, instinctive and profoundly empowering' and is a Text to Speech service in the social & communications category. There are more than 25 alternatives to Genesys for a variety of platforms, including Linux, Web-based, SaaS, Mac and Windows apps. The best Genesys alternative is Freshdesk, which is free. Other great apps like Genesys are Asterisk, Live Assist for Microsoft Dynamics 365, FreePBX and Yate - Yet Another Telephony Engine.
Alternatives list
IvozProvider supports multiple management levels, from Global platform administrator to final user, each of them having its own web interface with visibility to perform configuration tasks.
It is a comprehensive platform that enables businesses to manage customer interactions seamlessly across multiple communication channels in one single dashboard, such as phone calls, emails, live chat, social media, and more.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Software as a Service (SaaS)
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