GLPI AlternativesOnly apps categorised as IT Service Management Software

The best IT Service Management alternative to GLPI is monday service. It's not free, so if you're looking for a free alternative, you could try Jira Service Management or iTop by Combodo. If that doesn't suit you, our users have ranked more than 50 alternatives to GLPI and ten of them are IT Service Management Software so hopefully you can find a suitable replacement. Other interesting IT Service Management Software alternatives to GLPI are KaliaOps, Freshservice, ServiceNow and Mint Service Desk.

filter to find the best alternatives

GLPI alternatives are mainly IT Service Management Software, but if you're looking for Help Desk Platforms or Inventory Management Tools you can filter on that. Other popular filters include Open Source, Free and iPhone. These are just examples - use the filter bar below to find more specific alternatives to GLPI.
Copy a direct link to this comment to your clipboard
GLPI alternatives page was last updated

Alternatives list

  1. Monday Service, product of monday.com , is a platform designed to streamline service delivery for businesses of various sizes. It includes a user-friendly interface, customizable settings, and AI-powered automations.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. KaliaOps icon
     Like

    KaliaOps is a multi-tenant SaaS platform for IT Service Management (ITSM) and Configuration Management Database (CMDB) designed for European businesses.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  3. Jira Service Management is a platform that unifies development, IT, and business teams for efficient service delivery. It offers features for ITSM, customer service, and HR functions. The platform uses AI to manage services, centralize requests, automate support interactions...

    30 Jira Service Management alternatives

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  4. Freshservice icon
     35 likes

    AI-powered IT service management platform offering codeless automation, self-service capabilities, built-in workflows, integrations with major apps, ticket management, performance data insights, and tools for workflow automation to optimize IT operations and collaboration.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  5. ServiceNow icon
     5 likes

    Streamline your enterprise workflows with the ServiceNow AI Platform—empowering both customers and employees in every corner of your business.

    91 ServiceNow alternatives

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  6. Mint Service Desk is a free ITSM tool which contains the functionality of service desk and asset management all in one. It differs from other help desk providers by the approach to communication between agents (which is chat-oriented) and by a possibility to install it on...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Software as a Service (SaaS)
     
  7. OTRS icon
     14 likes

    OTRS is a leading cloud-based help desk and process automation solution. It is used by service teams to improve customer relationships, reduce costs, improve communication and streamline workflows.

    64 OTRS alternatives

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Windows
    • Linux
    • Online
     
  8. If you're looking for a reliable, flexible, and cost-effective way to manage your IT services easily, iTop is the comprehensive solution designed with your needs in mind.

    49 iTop by Combodo alternatives

    Cost / License

    Platforms

    • Self-Hosted
     
  9. Vivantio icon
     9 likes

    The Vivantio Platform is a comprehensive IT service management solution chosen by enterprises for its flexibility, reliability and configuration and integration capabilities.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Self-Hosted
     
  10. Kaseya VSA icon
     4 likes

    Kaseya VSA offers you the most feature-rich, integrated, and efficiently priced RMM solution available.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Windows
    • Linux
    • Online
     
10 of 10 GLPI alternatives