ICTCRM is described as 'The modern Customer Relationship Management (CRM) software system for running any type of Business. It bundles Unified Communications. It features complete business process automation and integration of communication technologies' and is a CRM system in the business & commerce category. There are more than 100 alternatives to ICTCRM for a variety of platforms, including Web-based, iPhone, Windows, SaaS and Android apps. The best ICTCRM alternative is Odoo, which is both free and Open Source. Other great apps like ICTCRM are ERPNext, EspoCRM , Mautic and Twenty CRM.