NodePoint is described as 'Free ticket management system based on Bootstrap meant to be elegant, easy to install and easy to use, yet still offer many typical features such as user management, access levels, commenting, release tracking, email notifications and a JSON API' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to NodePoint for a variety of platforms, including Web-based, Windows, Linux, Mac and Self-Hosted apps. The best NodePoint alternative is JIRA, which is free. Other great apps like NodePoint are Trac, Freshdesk, Mantis Bug Tracker and osTicket.
Route emails into Gemini for end-to-end customer support management — service level agreements, countdown timers, auto-escalations, auto-replies, rules, actions and more. Connect to MS Office 365, MS Exchange, Google Mail, IMAP, POP3.
Eventum is a user-friendly and flexible issue tracking system that can be used by a support department to track incoming technical support requests, or by a software development team to quickly organize tasks and bugs.
Kissflow is a simple, optimal, efficient and unified platform to manage and track all of your work.
Deskzilla is an alternative user interface for Bugzilla. Its an installable application that connects to Bugzilla, downloads bugs and lets the user work with bugs in a snappy Outlook-like user interface.
OneTrack is a bug/issue tracker designed to be simple but powerful. It does away with complex menus with dozens of filters and offers instead a clean easy to understand experience. Aimed at both beginner and seasoned developer.
Lavagna is an open-source issue/project management tool designed for small teams. Lightweight, easy to install, easy to use.
Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.
BUGtrack is a web-based bug tracking and project management.
Why use BUGtrack?
Web based Access real-time information from anywhere in the world, 24 hours a day, 365 days a year.
Unlimited projects & Bugs Manage hundreds of projects in multiple locations OR just a few!.
Zoho BugTracker is an online web-based bug tracking/issue management software tool that allows you to quickly submit and track bugs that software projects are bound to generate and fix them all in time and within budget.
SpiraPlan is Inflectra’s flagship enterprise-level portfolio management platform. This all-in-one solution combines test management, portfolio & resource management, and requirements traceability with release planning, baselining, & risk analysis.
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