Faveo HELPDESK icon
Faveo HELPDESK icon

Faveo HELPDESK

Automated helpdesk for startups and SMEs with a ticket-based system, extensive customizability, integrations with multiple platforms, frequent updates, analytics capabilities, and tools for efficient query management and improved customer retention.

Faveo HELPDESK screenshot 1

Cost / License

  • Subscription
  • Open Source

Application type

Platforms

  • Mac
  • Windows
  • Linux
  • Online
  • Android
  • iPhone
  • MySQL Community Edition
  • Self-Hosted
  • NGINX
  • Apache HTTP Server
  • PHP
  • Microsoft IIS
Faveo HELPDESK screenshot 1
Faveo HELPDESK screenshot 2
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Features

Properties

  1.  Customizable

Features

  1.  Extensible by Plugins/Extensions
  2.  Auto Responder
  3.  Helpdesk Ticketing
  4.  Email integration
  5.  Knowledge Base
  6.  SLA
  7.  Workflow
  8.  API Integration
  9.  Dashboard
  10.  REST API

 Tags

Faveo HELPDESK News & Activities

Highlights All activities

Recent activities

Faveo HELPDESK information

AlternativeTo Categories

Business & Commerce, Development

Apple AppStore

  •   Updated 
  •   1 avg rating
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GitHub repository

  •  1,253 Stars
  •  594 Forks
  •  165 Open Issues
  •   Updated  
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Official Links

AppStores & Other Links

Download from Google Play Store
Download from iPhone App Store

What is Faveo HELPDESK?

Headquartered in Bangalore, Faveo HELPDESK provides Businesses with an automated Helpdesk system to manage customer support.

The word Faveo comes from Latin which means to be favourable. Which truly highlights vision and the scope as well as the functionality of the product that Faveo is. It is specifically designed to cater the needs of startups and SME’s empowering them with state of art, ticket based support system. In today’s competitive startup scenario customer retention is one of the major challenges. Handling client query diligently is all the difference between retaining or losing a long lasting relationship. The company is driven with passion of providing tools for managing consumer queries for strategic insights and helping companies take those decisive decisions.

To date, Faveo has been integrated with 3 platforms and every month there is 1 to 2 update releases with new features & platform integration.

Faveo can also be customised according to requirement and we do undertake such request.

Faveo is designed & developed by Ladybird Web Solution Pvt Ltd, and launched in October 2015.