respond.io Alternatives

respond.io is described as 'AI-powered customer conversation platform unifying messaging apps, email, SMS, and webchat in one inbox with workflow automation, analytics, and marketing tools' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to respond.io for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best respond.io alternative is FreeScout, which is both free and Open Source. Other great apps like respond.io are tawk.to, LenoChat, Zendesk Chat and Text.

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Alternatives list

  1. Pavior icon
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    Pavior is an all-in-one customer support platform that combines live chat, session replay, CRM, email campaigns, help center, and in-app announcements in a single dashboard.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  2. Uptok icon
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    Uptok allows you to offer 1-on-1 video sessions to high-intent shoppers on your e-commerce store. They offer a solution for stores looking to create a face-to-face connection with their customers in order to increase conversion rates.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Shopify
    • Software as a Service (SaaS)
     
  3. BirdyChat icon
     Like

    Get your website messages straight to your Telegram. Add Telegram live chat to your website in the fastest way.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  4. SoftDesk icon
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    SoftDesk is an AI-powered customer support platform that helps businesses manage conversations across chat, email, WhatsApp, and SMS from one unified workspace. It combines a shared inbox, website widgets, automation, and AI-assisted support tools so teams can respond faster...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  5. MomentCRM icon
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    MomentCRM is a platform for support, sales, marketing, and product development. It features live chat, email, video calls, CRM, and session playback.

    Cost / License

    • Paid
    • Proprietary

    Application types

    Platforms

    • Online
    • Self-Hosted
     
  6. Leadsales icon
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    The first CRM for WhatsApp focused in sales. Divide and admin your conversations in WhatsApp with multiple sales agents.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Software as a Service (SaaS)
     
  7. RateUp icon
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    All-in-one WhatsApp Business API platform | Automate chats, boost bookings & grow sales | Helping SMB engage smarter.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Android
    • Android Tablet
     
  8. Resolve and complete customer requests autonomously, enable self-service resolutions, automate complex workflows with Intelligent Process Automation, and drastically reduce costs.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. Dualhook icon
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    Dualhook is a privacy-first WhatsApp Business API platform with Coexistence support, direct webhook routing, and no message storage.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  10. Conversational Customer Care - All Your Channels In One Place.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • iPhone
    • iPad
     
  11. NeoAgent icon
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    An AI-powered business automation platform that lets you build a specialized virtual agent to interact with your customers 24/7 across multiple channels: Web Chat, WhatsApp, SMS, and Voice Chat.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  12. ChatNode icon
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    No-code AI assistant called ChatNode delivers round-the-clock customer support by using your website data, integrating seamlessly with tools like Intercom and Slack, reducing wait times and enhancing satisfaction while empowering teams to focus on high-impact tasks.

    Cost / License

    • Freemium
    • Proprietary

    Application types

    Platforms

    • Online
    • Software as a Service (SaaS)
     
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