respond.io is described as 'AI-powered customer conversation platform unifying messaging apps, email, SMS, and webchat in one inbox with workflow automation, analytics, and marketing tools' and is a Help Desk platform in the business & commerce category. There are more than 50 alternatives to respond.io for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best respond.io alternative is FreeScout, which is both free and Open Source. Other great apps like respond.io are tawk.to, LenoChat, Zendesk Chat and Text.
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