SABIO icon
SABIO icon

SABIO

SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent.

SABIO screenshot 1

Cost / License

  • Paid
  • Proprietary

Platforms

  • Online
SABIO screenshot 1
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Features

  1.  Knowledge Management
  2.  Built-in File Manager
  3.  Mobile friendly
  4.  Built-in Text editor
  5. Freshdesk icon  Freshdesk integration
  6. Zendesk icon  Zendesk integration
  7.  Knowledge Base Structuring
  8.  Built-in feedback
  9.  Knowledge Base

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SABIO information

  • Developed by

    DE flagSABIO GmbH

  • Licensing

    Proprietary and Commercial product.

  • Alternatives

    6 alternatives listed

  • Badge

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  • Supported Languages

    • English

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What is SABIO?

SABIO is a SaaS knowledge management solution, specifically designed for customer service organizations. The software enables a new quality in information management and brings every departments knowledge to the fingertips of the individual customer service agent.

SABIO stands for complex information management necessities. No more information monopoly for individual employees. Easy, quick and accessible by everyone.

The Main Features:

  • Transparent structuring of knowledge along the SABIO Tree-of-Knowledge.

  • Extensive search functionalities for the knowledge base

  • Intuitive text editor for creating compelling and accurate entries

  • A rating and feedback system for measuring the performance of entries

  • Inclusion of external documents like e.g. MS Office

  • Integration into customer service software like Zendesk and Freshdesk

  • Mobile ready, search on the fly

  • First 30 Days are free!