Get motivated and service-oriented employees through personal recognition and constructive customer feedback. Insight in customer service experiences. Through the dashboard you can see what your customers think about each store and every employee in your organization.
Positive customer experiences can be celebrated, while critical feedback shows you exactly where and how you can optimize your knowledge.Data in real time via in-store solution
As customers, we love to tell our opinion - if it is easy and fast!
With in-store stands, you get immediate customers rating and feedback while in the store. The customer can provide an assessment of the experience with a single click, and elaborate through multiple-choice and further comments.
More motivated employees
Personal recommendations can be given via the in-store stand, servicelovers.com and our smartphone app, directly to the individual frontline employee.
Managers, colleagues, customers and other users can “like” and comment on the recommendations, thus contributing further to a hugely motivating form of recognition that the staff have not experienced before.
More customers through authentic word-of-mouth
Employees' personal profiles and recommendations show potential customers where they find the best service.
In Servicelovers, we know that authentic customer recommendations are the best kind of marketing. Therefore, we do it easy for everyone to find your business and your employees through our app and website.
Both customers and employees can share recommendations via Facebook, and you also have the option to add a feed to your own website, which shows all employees recommendations and updates continuously.
Douze added Servicelovers.com as alternative to lib.reviews
