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SiDial icon

SiDial

Cloud-based call center software that combines inbound and outbound calling, CRM, VoIP, predictive dialing, omnichannel communications and real-time analytics in one customizable platform.

Dashboard mockup Sidial

Cost / License

  • Subscription
  • Proprietary

Platforms

  • Online
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Features

  1.  VoiP Calls
  2.  Calendar Integration
  3.  Ad-free
  4.  Customer Segmentation
  5.  Two-factor Authentication
  6.  Team Collaboration
  7.  Cloud based
  8.  Omnichannel messaging

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SiDial News & Activities

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  • SiDial added SiDial

SiDial information

  • Developed by

    GB flagInnovaTech

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription that costs from $30 per month.

  • Alternatives

    0 alternatives listed

  • Badge

    Get an embeddable badge for SiDial

  • Supported Languages

    • English
    • Italian
    • Spanish
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What is SiDial?

SiDial is a cloud-based call and contact center platform designed for customer service, telesales, telemarketing, BPO and internal call center teams.

The platform combines inbound and outbound call management, a cloud CRM, VoIP lines, predictive, preview and power dialers, intelligent IVR, call recording, dynamic contact lists, appointment management and real-time performance analytics.

SiDial also centralizes email, SMS and customer interactions through omnichannel workflows. Its browser-based architecture allows operators, supervisors and remote teams to work from different locations without installing physical servers or traditional telephone systems.

The platform can be customized around a company's operational processes and integrated with existing CRM, management software and external applications through custom APIs.