Smartsupp

WHY CHOOSE SMARTSUPP? • The only product that combines live chat, chatbots and video recordings. Automate repetitive questions, be personal where it’s relevant and see where visitors get lost on your webshop. • Access real-time visitor list enriched with e-commerce data. See who is browsing your webshop, which products are they interested in and proactively start a conversation to make a sale. • The most popular online chat in Europe with more than 50 000 active webshops and websites. We also offer human customer service in 7 different languages. • GDPR compliant. We securely store your data in the European Union and comply with strict EU data protection laws.

WHAT CAN SMARTSUPP DO? What can you expect from Smartsupp? Take a look at the list of main features that will take your customer service from average to great.

• Live chat, emails and Messenger in one place – start a personal conversation with your customers and have all communication in one place. By helping your visitors instantly, you’ll turn them into happy customers and boost your sales. • Chatbot – Smartsupp bot is your new shopping assistant that works 24/7. It’ll save your time by answering frequently asked questions, collecting leads and assisting customers with shopping even while you’re asleep. • Video recordings – see how your visitors are browsing your webshop or website and where they are getting lost. You’ll get valuable insights on what to improve and ensure a smooth shopping experience for your customers. • Mobile app – be closer to your customers with our app for iOS and Android phones and answer questions even when you are in the warehouse or on the go. • Visit our website to get the full list of features.