tawk.to is described as 'Live chat app that lets you monitor and chat with visitors on your website or from a customizable page' and is a popular Help Desk platform in the business & commerce category. There are more than 100 alternatives to tawk.to for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best tawk.to alternative is HelpCrunch. It's not free, so if you're looking for a free alternative, you could try Userlike or FreeScout. Other great apps like tawk.to are Zendesk Chat, Intercom, LiveChat and Tidio .