LiveChat icon
LiveChat icon

LiveChat

SaaS live chat and help desk solution automates ecommerce visitor conversion, streamlines support with AI chatbots and agent tools, unifies customer interactions, monitors campaigns, provides analytics, integrates with 200+ apps, and delivers weekly insights.

LiveChat screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Mac
  • Windows
  • Online
  • Android
  • iPhone
  • iPad
LiveChat screenshot 1
Agent app
+5
Website monitoring
LiveChat alternatives  
21likes
297alternatives
0articles

Features

Properties

  1.  Lightweight
  2.  Customizable
  3.  AI-Powered

Integrations

  1.  Integration with CRMs
  2. Squarespace icon  Squarespace
  3. Mailchimp icon  Mailchimp
  4. BigCommerce icon  Bigcommerce
  5. WordPress icon  WordPress
  6. Shopify icon  Shopify

Features

  1.  Custom widgets
  2.  Canned responses
  3.  Email automation
  4.  Chat Bot
  5.  Online chat
  6.  No Coding Required
  7.  Website Monitoring
  8.  Dark Mode
  9.  Two-factor Authentication
  10.  Marketing Automation
  11.  Ad-free
  12.  End-to-End Encryption
  13.  Auto Responder
  14.  Customer Segmentation
  15.  Real time collaboration
  16.  Multiple Account support
  17.  Live chat for websites
  18.  Live Support Chat
  19.  Knowledge Base
  20.  Web-Based
  21.  Encrypted Chat
  22.  Built-in AI Assistant
  23.  AI Chatbot

 Tags

LiveChat News & Activities

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LiveChat information

  • Developed by

    US flagText Inc.

  • Licensing

    Proprietary and Commercial product.

  • Pricing

    Subscription ranging between $19 and $79 per month.

  • Alternatives

    297 alternatives listed

  • Badge

    Get an embeddable badge for LiveChat

  • Supported Languages

    • English
    • Russian
    • French
    • Japanese
    • Chinese
    • German
    • Portuguese
    • Spanish
    • Arabic

AlternativeTo Categories

Business & Commerce, AI Tools & Services, Social & Communications, Security & Privacy, Network & Admin, Office & Productivity

Apple AppStore

  •   Updated 
  •   4.34 avg rating
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Popular alternatives

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Our users have written 1 comments and reviews about LiveChat, and it has gotten 21 likes

LiveChat was added to AlternativeTo by Szymon on and this page was last updated .

Comments and Reviews

   
Guest
0

Great app for good price. Lots of features, they have a marketplace and even bot engine for their app. 24/7h support so you can always ask if you have any problems with installation or anything.

Review from a new or low-activity account — shown here, but not counted in the app rating.

Official Links

AppStores & Other Links

Download from Google Play Store
Download from iPhone App Store
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What is LiveChat?

LiveChat is a user-friendly live chat and help desk software delivered in a SaaS model. It allows ecommerce business owners to connect with website visitors, convert them into customers, and keep a record of customer service interactions. The software is easy to set up and use, and it enables conversations with preset messages, product suggestions, and purchasing guidance. It consolidates all customer messages within the live chat application and provides immediate access to customer information.

LiveChat also uses AI chatbots to automate support and sales, freeing live chat agents to focus on delivering exceptional experiences. The software includes a tool, Copilot, to help agents navigate the system and respond quickly and confidently.

Compatible with over 200 integrations, LiveChat can be customized to suit any business. It provides clear insights into business impact through live chat reports, tracking sales, agent performance, campaign conversion, chat engagement, satisfaction, achieved goals, and staffing prediction. It also analyzes chat data and provides weekly summaries of common customer questions.

LiveChat Videos

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