HelpCrunch

170 likes

Platform centralizes live chat, in-app messaging, automated email marketing, and ticketing with personalized, targeted campaigns, feedback collection, integrations such as WordPress and Shopify, and unified multi-channel support for web and mobile customer engagement.

Cost / License

Subscription
Proprietary

Application typeApplication types

Origin

United States

Platforms

Online
Android
iPhone
Software as a Service (SaaS)
iPad
Android Tablet

Chat Auto Message to Engage with your visitors/users

+30

HelpCrunch alternatives

170likes

130alternatives

1article

Features

Properties

Customizable

Features

Email automation
Marketing Automation
Slack integration
Automatic messages
Integrated Chat
Live chat for websites
Live Support Chat
Pricing per agent
Helpdesk Ticketing
Email tracking

HelpCrunch News & Activities

Highlights All activities

Recent activities

jorbach added HelpCrunch as alternative to GhostChat.dev
11 days ago
foxdesk added HelpCrunch as alternative to FoxDesk
28 days ago
omnistra added HelpCrunch as alternative to Omnistra
about 1 month ago
faizanbabar added HelpCrunch as alternative to QueryWing
about 1 month ago
hyperhelp added HelpCrunch as alternative to HyperHelp
about 2 months ago
Exilz added HelpCrunch as alternative to Deskcord
about 2 months ago
Frighi added HelpCrunch as alternative to HelpdeskWin
about 2 months ago
harmick-azarian added HelpCrunch as alternative to Gruvi
about 2 months ago
Ovellan added HelpCrunch as alternative to Ovellan
2 months ago
tybsjd added HelpCrunch as alternative to ChatsLoop
2 months ago

Comments and Reviews

Comment summary: HelpCrunch is consistently praised for being a more cost-effective alternative to Intercom, offering similar features with outstanding support. Users highlight its affordability, comprehensive suite of tools, and easy integration as major advantages. It's seen as a valuable asset for customer engagement and support, with many recommending it for its user-friendly design and responsive support team.

digiarcaniket

★★★★★

Jun 5, 2020

good to communicate through this app.

Review from a new or low-activity account — shown here, but not counted in the app rating.

Irina Vihhoreva

★★★★★

Jan 14, 2020

Really easy, but with lots of options product. Everything is logical. if there is a need to create more complicated customer support flow - it's also possible with HelpCrunch. Their customer support is always very helpful and thinks of solutions with you. Best value for their price.

Review from a new or low-activity account — shown here, but not counted in the app rating.

Nick Margiolakis

★★★★★

Oct 8, 2019

Great software, easy to use and great value for money when you consider that it can be used for support and marketing purposes.

Review from a new or low-activity account — shown here, but not counted in the app rating.

JoseanMunoz

★★★★★

Jul 29, 2019

Fantastic tool for marketing teams and customer support. We were looking for the best alternative to Intercom and we found that HelpCrunch is at the same level but with a better price.

Review from a new or low-activity account — shown here, but not counted in the app rating.

GaneshINN

★★★★★

Jul 24, 2019

A perfect Alternate to Intercomm

Value for money
Email & chat In single Platform
stylish Chat Widget

Review from a new or low-activity account — shown here, but not counted in the app rating.

Papitha B

★★★★★

Jul 10, 2019

Highly recommended, excellent support and easy to use

Better customer engagement and ongoing customer relationship improvement.

Review from a new or low-activity account — shown here, but not counted in the app rating.

Leticia Verella

★★★★★

May 13, 2019

HelpCrunch is a best solution for our customer support.

We've looking from alternatives Intercom. We saw Helpscout and Crisp. HelpCrunch became a best solution for our customer support: Helpcrunch became a 7 x cheaper solution for our customer support compared to Intercom.

They don't have a help desk yet. But I was told they will soon.

Review from a new or low-activity account — shown here, but not counted in the app rating.

7 of 20 comments

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What is HelpCrunch?

HelpCrunch is an all-around communication platform for customer service and sales, suitable for both web and mobile businesses.

It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation.

Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and built loyal relationships.

All communication is synced across multiple platforms and channels - mobile, web, chat, email, social media and third-party integrations through a single online account letting you connect with customers everywhere and easily manage interaction.

HelpCrunch lets businesses engage with customers on web or inside mobile app to provide support, collect feedback and run targeted marketing campaigns in a personalized way.

HelpCrunch integrates with Wordpress, Magento, Magento 2, GTM, Fluid App, Shopify, Tumblr, SquareSpace, PrestaShop, Jimdo, 3dcart, SpaceCraft, OpenCart, Bir Cartel, Google Analytics and Slack. New integrations are added weekly.