Gruvi icon
Gruvi icon

Gruvi

Gruvi is customer support software built for teams who need a simple, fast support inbox with built in AI that you can set up without days of configuration.

Gruvi screenshot 1

Cost / License

  • Freemium (Subscription)
  • Proprietary

Platforms

  • Online
Gruvi screenshot 1
Gruvi screenshot 2
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Features

Properties

  1.  Lightweight
  2.  Privacy focused
  3.  Distraction-free
  4.  AI-Powered

Features

  1.  No Coding Required
  2.  Live Preview
  3.  No Tracking
  4.  Dark Mode
  5.  AI Chatbot
  6.  Customer service

 Tags

Gruvi News & Activities

Highlights All activities

Recent activities

  • magickamo reviewed Gruvi  

    We put Gruvi on our website to answer customer product queries and it worked instantly - answering customer queries about our product catalog and it forwards to my inbox when it can't answer..saved us a lot of time and improved customer lead quality

    Easy to set up, connects to WhatsApp etc . AI didn't give bad replies. The team migrated us over so we were able to start working much more quickly. The connections to HubSpot helped us alot

    We were a bit worried about switching as there is no way...

  • harmick-azarian A comment was removed from Gruvi
  • harmick-azarian added Gruvi
  • Zendesk icon
    harmick-azarian added Gruvi as alternative to Zendesk, FreeScout, osTicket and HelpCrunch + 14 similar activities

Gruvi information

  • Developed by

    GB flagGruvi Software Ltd

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription that costs up to $249 per month + free version with limited functionality.

  • Alternatives

    14 alternatives listed

  • Badge

    Get an embeddable badge for Gruvi

  • Supported Languages

    • English

Our users have written 1 comments and reviews about Gruvi, and it has gotten 0 likes

Gruvi was added to AlternativeTo by Harmick Azarian on and this page was last updated .

Comments and Reviews

   
magickamo
0

We put Gruvi on our website to answer customer product queries and it worked instantly - answering customer queries about our product catalog and it forwards to my inbox when it can't answer..saved us a lot of time and improved customer lead quality

Easy to set up, connects to WhatsApp etc . AI didn't give bad replies. The team migrated us over so we were able to start working much more quickly. The connections to HubSpot helped us alot

We were a bit worried about switching as there is no way of mass migration of tickets but we sent a mail and they did it

We saved a lot of money on monthly support app costs , compared to what we were paying before.

Review from a new or low-activity account — shown here, but not counted in the app rating.

Official Links

What is Gruvi?

With insights, alerts & AI that just works. Gruvi brings you a unified inbox, (chat, socials, and emails) with bundled access to Chloe, our AI agent that handles up to 80% of queries, learns from your website, PDF policies or anything else you provide. Unlike other platforms, Gruvi provides tailored replies based on our human empathy engine - looking back at your customers' history and providing them joined up replies that don't drive them away.

You can also use AI to take real actions using built in gruvi skills: Look up billing in Stripe, Check order statuses in Shopfy, or drop bugs into Linear and Jira. All without clicking and copying.

We offer unlimited human seats on every plan. Get started with Gruvi in 5 minutes, for customer support that feels human.

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