GhostChat is a privacy-first live chat widget for websites, built for small businesses and lean teams who want to talk to visitors without adopting a heavyweight support platform. Zero cookies, zero third-party tracking, and no AI training on your conversations by default.
The widget is around 15KB gzipped — up to 58x smaller than major competitors (measured August 2026) — so it won't slow your pages or trigger a cookie-consent banner. Manage conversations from a clean dashboard, or reply straight from Gmail when a visitor messages you and your response lands back in their chat in real time.
The built-in AI assistant is included in every plan — even Free. It answers visitors 24/7 from a knowledge base it can draft by reading your site, and hands off to a human whenever it's unsure.
Plans (flat monthly prices, no add-ons, no per-seat fees — current pricing at ghostchat.dev/pricing):
• Free — 1 site, 1 seat, 30-day history, AI assistant included, no credit card
• Pro — 2 seats, 3 sites, 1-year history, bigger AI allowance, business hours, visitor page-journey + WooCommerce context, CSV export, auto-translate across 133+ languages, webhooks + Bot Agent API
• Team — up to 10 team members, 10 sites, unlimited history, biggest AI allowance, remove branding, custom visitor context, identity verification, priority support
Key Features:
• AI assistant included in every plan — answers from a knowledge base drafted from your own site
• Reply from a dashboard or straight from your Gmail inbox
• Lightweight ~15KB widget — no cookies, no tracking, no consent banner
• Multi-agent team inbox with shared conversations
• Business hours automation with auto Available/Away
• Visitor page journey + WooCommerce cart context
• Webhooks + Bot Agent API for custom automation (all paid plans)
• Auto-translate across 133+ languages
• WordPress plugin, plus Shopify, React, Next.js, and Squarespace support
• Push notifications on all plans