Intercom icon
Intercom icon

Intercom

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

Intercom screenshot 1

Cost / License

  • Subscription
  • Proprietary

Application type

Platforms

  • Online
  • Android
  • iPhone
Intercom screenshot 1
Intercom screenshot 2
+3
Intercom screenshot 3
Intercom alternatives  
55likes
367alternatives
2articles

Features

  1.  Customer Segmentation
  2.  Cloud-Based CRM
  3.  Live chat for websites
  4.  Chat Bot
  5.  Canned responses
  6.  Helpdesk Ticketing
  7.  Social media integration
  8.  Knowledge Base
  9.  Email automation
  10.  User tracking
  11.  Live Support Chat
  12.  Knowledge Base Structuring
  13.  Onboarding
  14.  User Profiles
  15.  Encrypted Chat

 Tags

Intercom News & Activities

Highlights All activities

Recent News

Recent activities

Comments and Reviews

   
Myles Anderson
0

As a project manager intercom is an invaluable tool for me. I can send email campaigns, get feedback, talk to my users. 10/10

Review from a new or low-activity account — shown here, but not counted in the app rating.
LauraNagyov
0

Easy to learn solution but quite expensive

Alexandra
0

Really great experience using it for our natural food business - helps us automatically answer common questions about ingredients, etc..

Sudhakar Selvaraj
0

Must needed product for all SAAS companies

Kagerjay
0

as title suggest.

for livechatting

also https://www.slant.co/ uses it too

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Official Links

AppStores & Other Links

Download from Google Play Store
Download from iPhone App Store

What is Intercom?

Intercom shows you who is using your product (the user's region, browser, local time etc.) and makes it easy to personally communicate with them through targeted, behavior-driven email and in-app messages.

A code snippet inserted in your web or mobile app will create a help widget, which users can use to interact with your support team. Segmentation based on user actions (engagement level, last seen) or attributes (e.g. plan type) lets you send automated email and in-app behavior-driven messages. For instance, when the user first accesses a feature, Intercom can prompt them with more information about it, or solicit feedback.

Intercom integrates with Slack, MailChimp (import users), Stripe and other platforms. It has a powerful API as well.

Intercom Videos

Intercom information

AlternativeTo Categories

Business & Commerce, Social & Communications, Network & Admin, Education & Reference

Apple AppStore

  •   Updated 
  •   2.15 avg rating
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Our users have written 5 comments and reviews about Intercom, and it has gotten 55 likes

Intercom was added to AlternativeTo by Grummfy on and this page was last updated .