TelebuSocial is an omnichannel customer engagement platform that combines WhatsApp Business API, AI-powered chatbots, live agent chat, and marketing broadcast in a single unified workspace. Trusted by businesses in 125+ countries, it helps sales, support, and marketing teams have real two-way conversations with customers on the channels they already use — without switching between apps.
WhatsApp Business API: Connect with customers on WhatsApp at scale. TelebuSocial's API deploys in under 30 minutes, supports verified green tick, and handles enterprise-grade messaging volumes — making it a practical alternative to Twilio and Bird for teams that need speed without heavy engineering work.
No-Code Chatbot Builder: Design intelligent WhatsApp chatbot flows with a drag-and-drop builder - no developer needed. Automate FAQs, qualify leads, and route conversations 24/7, so your team focuses on conversations that actually need a human.
Omnichannel Inbox: Manage WhatsApp, Instagram, Facebook, Telegram, Twitter, and Google Business from one dashboard. Every channel, one view - a genuine alternative to juggling Intercom, ManyChat, and a separate WhatsApp tool simultaneously.
Live Chat with Agent Handoff: Escalate chatbot conversations to live agents with full context preserved. No customer ever has to repeat themselves - and agents resolve queries faster.
Marketing Broadcast: Send targeted campaigns to opted-in customer lists across WhatsApp — promotions, reminders, product launches - with real-time delivery and engagement tracking.
Real-Time Analytics: Track chatbot performance, agent response times, and campaign ROI as they happen.
Integrations: Connects natively with Salesforce, Zapier, and Google Sheets. Through Zapier, it links to HubSpot, Shopify, Slack, and thousands more.
Used by ecommerce, healthcare, real estate, education, banking, logistics, and government organisations worldwide. Available for enterprises, SMEs, and startups.