urvo

urvo is an AI voice agent platform that enables businesses to deploy intelligent conversational AI agents across voice and digital channels, automating inbound and outbound communications at scale. Built for businesses that need to engage customers 24/7, urvo handles everything from answering calls and qualifying leads to booking appointments and managing customer conversations across phone and messaging channels.

Agents are fully configurable with a custom persona, role, and behavior, whether that's a receptionist, sales caller, lead qualifier, or support specialist. Multiple agents can run simultaneously, each serving a different function, and every agent is versioned, testable, and refinable without taking anything offline.

Agents are backed by knowledge bases built from uploaded documents, URLs, or manually entered content, keeping responses grounded in verified business information rather than generic AI outputs.

Every agent gets a dedicated phone number, local or toll-free, configured for inbound, outbound, or both, with the right agent picking up instantly and no IVR menus. Multiple numbers can be provisioned for businesses operating across regions or campaigns.

The workflow engine lets businesses define what happens before, during, and after every conversation, triggering actions like sending a follow-up message, updating a CRM, notifying a team member, or scheduling a callback, all built visually without code.

urvo connects to the tools businesses already use across CRM, calendar, helpdesk, messaging, and payment systems, with agents reading and writing data in real time mid-conversation. WhatsApp is supported as a full channel for text, voice messages, and calls.

Agents are equipped with tools they invoke mid-conversation including appointment booking, calendar checks, CRM lookups, and custom API calls, confirming bookings and taking action on the spot rather than promising a follow-up.

Outbound calling lets businesses run AI-powered campaigns at scale, triggered manually, scheduled, or fired automatically based on workflow conditions. Batch calling enables hundreds of simultaneous calls for large-scale outreach without additional staff.

Every conversation feeds urvo's analytics dashboard covering call volume, completion rates, booking rates, and satisfaction signals, with full transcripts stored and searchable for auditing and optimization.

For businesses that want results without managing setup, urvo's done-for-you service handles everything from agent design to ongoing optimization. The white-label program lets agencies and software houses offer urvo's capabilities under their own brand, with custom domain, logo, and pricing, while urvo handles all the underlying infrastructure.