Usedesk Alternatives
Usedesk is described as 'Helpdesk platform that helps automate your customer service, keep your business in sync, and your clients happy - all in one single window' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to Usedesk for a variety of platforms, including Web-based, Android, iPhone, Windows and SaaS apps. The best Usedesk alternative is FreeScout, which is both free and Open Source. Other great apps like Usedesk are HubSpot, Freshdesk, osTicket and Zendesk.
Alternatives list
Messenger For Business - Increase your sales and improve customer support with live chat with three products: Team (collaborate with teammates), Chat (live chat with customers) and Inbox (ticketing system).
Cost / License
- Paid
- Proprietary
Platforms
- Windows
- Online
- Android
- iPhone
- iPad


+9
Optiwe helps you scale your sales and customer service teams by automating conversations in digital channels like WhatsApp, Facebook, Alexa, and Google Assistant. With our AI-first platform, you can create customer interactions adapted to the new normal.
Cost / License
- Paid
- Proprietary
Platforms
- Online
- Self-Hosted
- Software as a Service (SaaS)

Your widget toolbox to engage users. Create simple, easy and customisable NPS surveys, forms, announcements and more widgets in minutes. A must-have for marketing research, customer experience and startups that want to engage with users.
Cost / License
- Freemium
- Proprietary
Application type
Platforms
- Software as a Service (SaaS)


+9
Support Hero provides an advanced knowledge base system for Saas apps. Get fewer support tickets. Create happier customers and provide more efficient self-help resources to your users.


Livewire is a Voice and Video chat software to help grow your business, now make high quality video and voice calls between the web and mobile apps.
Cost / License
- Free Personal
- Proprietary
Platforms
- Online
- Android
- Android Tablet


+2
One-to-One-Text is a Multi-Operator Live Chat Support tool. The tool enables you to instantly communicate with potential customers visiting your website. The live chat application also acts as Visitor Monitor Tool and helps you to know the geolocation, browser info, pages...
Cost / License
- Paid
- Proprietary
Platforms
- Online


Your conversations already happen in Slack, why not your shared inbox? Collaborate on emails, comment, add notes and reply directly from Slack.
Cost / License
- Free
- Proprietary
Platforms
- Online
- Slack






















































