User.com AlternativesHelp Desk Platforms & Email Marketing Services like User.com

User.com is described as 'Advanced marketing, communication, and sales system that helps automate personalized communication and streamline business processes. Use features like live chat, in-app messages, mailing, marketing automation, CRM, and user tracking' and is a Help Desk platform in the business & commerce category. There are more than 100 alternatives to User.com for a variety of platforms, including Web-based, SaaS, Android, iPhone and Windows apps. The best User.com alternative is Mailchimp, which is free. Other great apps like User.com are FreeScout, HubSpot, Zendesk and tawk.to.

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User.com alternatives page was last updated

Alternatives list

  1. Brevo icon
    Sponsored

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    314 Brevo alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
  2. Mailchimp icon
     230 likes

    Comprehensive platform offering email creation, automation, landing page design, audience management, analytics, digital ads, e-commerce integration, and multi-channel campaigns with AI-powered features, personalized messaging, and real-time reporting for various users.

    368 Mailchimp alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Apple Watch
     
    • Mailchimp is the most popular Web-based, Android, iPhone & iPad alternative to User.com.

    • Mailchimp is the most popular free alternative to User.com.

    • Mailchimp is Freemium and ProprietaryUser.com is Paid and Proprietary
  3. FreeScout icon
     40 likes

    Free open-source Zendesk & Help Scout alternative: help desk, shared mailbox, email management and analytics. FreeScout is a pure PHP8+MySQL application which can be easily deployed even on a shared hosting.

    104 FreeScout alternatives

    Cost / License

    • Freemium (Pay once)
    • Open Source (AGPL-3.0)

    Application type

    Platforms

    • Mac
    • Linux
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • MySQL Community Edition
    • Self-Hosted
    • MariaDB
    • Laravel
    • PHP
    • Cloudron
     
    • FreeScout is the most popular Mac, Linux & Self-Hosted alternative to User.com.

    • FreeScout is the most popular Open Source alternative to User.com.

    • FreeScout is Freemium and Open SourceUser.com is Paid and Proprietary
    • FreeScout is Lightweight and Privacy focusedUser.com is not according to our users
  4. HubSpot icon
     106 likes

    HubSpot centralizes tools for marketing automation, sales, service, and operations. Features include free CRM, AI content, and a drag-and-drop site builder, offering a comprehensive business solution that unifies customer data across teams and integrates with external apps.

    102 HubSpot alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  5. Zendesk icon
     67 likes

    Web-based software offering customer support features like a ticket system and self-service platform. It provides support through email, voice, messaging, and social media with AI assistance for 24/7 availability. Includes analytics, intelligent routing, and customization.

    266 Zendesk alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
    • Zendesk is the most popular commercial alternative to User.com.

    • Zendesk is Paid and ProprietaryUser.com is also Paid and Proprietary
  6. tawk.to icon
     93 likes

    tawk.to is a live chat app that lets you monitor and chat with visitors on your website or from a customizable page.

    212 tawk.to alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Mac
    • Windows
    • Linux
    • Online
    • Android
    • iPhone
    • Chrome OS
    • Internet Explorer
    • Google Chrome
    • Safari
    • Wordpress
     
    • tawk.to is the most popular Windows alternative to User.com.

    • tawk.to is Freemium and ProprietaryUser.com is Paid and Proprietary
    • tawk.to is LightweightUser.com is not according to our users
  7. Text App icon
     2 likes

    AI-driven service platform combining live chat, helpdesk ticketing, and automation. Supports web, mobile, Messenger, WhatsApp, and Shopify with easy setup, unified customer view, smart reply suggestions, fast onboarding, reporting, and performance analytics.

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Software as a Service (SaaS)
     
    • Text App is the most popular SaaS alternative to User.com.

    • Text App is Paid and ProprietaryUser.com is also Paid and Proprietary
    • Text App is LightweightUser.com is not according to our users
  8. Brevo icon
     95 likes

    Unified platform offering email, SMS, automation, transactional messages, integrations with CMS, e-commerce, social and chat tools, robust API, competitive email-based pricing, free and scalable plans, and multi-channel audience engagement management.

    314 Brevo alternatives

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  9. GetResponse icon
     61 likes

    A comprehensive email marketing service offering intuitive templates, free sign-up, automation, CRM features, drag-and-drop tools, and 99% deliverability for enhanced engagement and sales.

    220 GetResponse alternatives

    Cost / License

    • Subscription
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
  10. Zendesk Chat icon
     37 likes

    Zendesk Chat (formerly Zopim) is the fastest way to engage your customers with live chat software. Try it free on Zendesk and put all your customer conversations in one place.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  11. MailerLite icon
     62 likes

    Design newsletters, websites, and landing pages using drag-and-drop builders, automate multi-step campaigns, analyze performance with detailed reports, sell digital products, sync with e-commerce platforms, and manage subscribers with segmentation and embedded forms.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • iPhone
    • iPad
    • Software as a Service (SaaS)
     
  12. Tidio  icon
     35 likes

    Platform offering live chat and AI chatbot services for ecommerce; manages customer inquiries, supports multiple languages, provides analytics, and scales operations affordably with automated Flows handling tasks like lead conversion and abandoned cart recovery.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Platforms

    • Mac
    • Windows
    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • BigCommerce
    • Shopify
    • Software as a Service (SaaS)
    • PrestaShop
    • Wordpress
    • Magento / Adobe Commerce
    • WooCommerce
     
  13. SendPulse icon
     46 likes

    Combines email, SMS, web push, and chatbots in a no-code interface with CRM tools, online courses, sales automation, personalized messaging, audience management, detailed analytics, and bio link pages for comprehensive marketing strategies.

    Cost / License

    • Freemium (Subscription)
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
     
12 of 214 User.com alternatives