Virtual Queue Management

Market leading appointment booking software, event management software and queuing System for retailers and other organisations from Qudini

Qudini’s Virtual Queue Management System eliminates the time that your walk-in customers spend waiting in line. Our technology enables your customers to use a variety of channels to join a queue for service, and to receive updates about their wait time and service expectations through personalised SMS updates. This enables your customers to relax, browse and shop whilst they wait.

Qudini’s intelligent QMS platform uses a variety of configured, real-time and historical data, to calculate queue times to update each customer with personalised information.

The platform can be used to help walk-in customers queue for time with an advisor, the use of a service or amenity, entrance to a space and more.

Benefits:

• Retain footfall and increase conversion sales
• Increase customer purchasing and spend
• Reduce operational cost
• Increase staff efficiency and serve more customers
• Increase customer satisfaction and loyalty
• New marketing channels

Check out the website: https://www.qudini.com/solutions/queue-management-system/