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24sur7.support icon

24sur7.support

An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.

Cost / License

  • Freemium (Subscription)
  • Proprietary

Platforms

  • Online
  • Software as a Service (SaaS)
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24sur7.support information

  • Developed by

    FR flagLaurent MATHIEU

  • Licensing

    Proprietary and Freemium product.

  • Pricing

    Subscription ranging between $7 and $700 per month + free version with limited functionality.

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  • Supported Languages

    • English
    • French
    • Spanish
    • German
    • Italian
    • Portuguese
    • Dutch
    • Russian
    • Chinese
    • Japanese
    • Korean
    • Arabic

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What is 24sur7.support?

An AI-powered virtual concierge designed specifically for vacation rental owners and property managers.

The platform automatically answers guest questions around the clock, via both text chat and real-time voice conversations, in over 30 languages with automatic language detection.

Powered by OpenAI and Anthropic generative AI, the assistant provides natural, contextual responses based on your property-specific information. Setup takes less than 10 minutes thanks to direct Airbnb listing import.

Key features include realistic AI voices for phone-like spoken interactions, smart escalation alerts when human intervention is needed, and a customizable knowledge base for each property.

The service is designed for individual Airbnb hosts, property managers, and concierge services who want to provide instant, professional guest support without being available 24/7.

Pricing follows a freemium model with affordable subscription plans starting at €7/month per property for larger portfolios.