Call Center for Perfex CRM icon
Call Center for Perfex CRM icon

Call Center for Perfex CRM

The Perfex CRM Call Manager Module turns your CRM into a powerful, unified communication platform.

Call Center for Perfex CRM screenshot 1

Cost / License

  • Pay once
  • Proprietary

Application type

Platforms

  • Online
  • Software as a Service (SaaS)
Call Center for Perfex CRM screenshot 1
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Features

Properties

  1.  Support for Themes
  2.  Privacy focused
  3.  Lightweight

Features

  1.  Support for @mentions
  2.  Recurring Tasks
  3.  Recurring Billing
  4.  Reminders
  5.  Support for MarkDown
  6.  Subtasks
  7.  Kanban Board
  8.  End-to-End Encryption
  9.  Dark Mode
  10.  Support for multiple currencies
  11.  Calendar View
  12.  Extensible by Plugins/Extensions
  13.  Real time collaboration
  14.  Customer Segmentation
  15.  Task Time Tracking
  16.  Gantt-charts
  17.  VoiP Calls
  18.  Two-factor Authentication
  19.  Goal Tracking
  20.  Ad-free
  21.  No Tracking
  22.  Team Collaboration
  23.  Integration with CRMs

 Tags

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Call Center for Perfex CRM information

Our users have written 1 comments and reviews about Call Center for Perfex CRM, and it has gotten 0 likes

Call Center for Perfex CRM was added to AlternativeTo by Systematica on and this page was last updated .

Comments and Reviews

   
Systematica
0

The Call Manager Module from Systematica.app is a compelling addition to Perfex CRM—especially for teams that value structured call workflows, comprehensive logging, and actionable analytics. It sharpens the edge of your CRM by consolidating telephony operations, empowering managers with visibility, and helping teams stay on top of customer conversations. If you're serious about elevating your inbound/outbound call management within Perfex CRM, this module is undoubtedly worth evaluating.

Review from a new or low-activity account — shown here, but not counted in the app rating.

Official Links

What is Call Center for Perfex CRM?

Comprehensive Communication Suite – Call Manager Module for Perfex CRM This module centralizes communication — so you never lose track of a lead or conversation again.

? Twilio Voice Call System Make and receive voice calls using a professional soft phone interface with:

Call logs, recordings, and live call controls Drag-and-drop call routing Call transfer, hold, mute, and conference options As a result, your team handles calls with full context and efficiency. ? Soft Phone Interface Use a browser-based soft phone with no additional downloads. In addition, you get real-time CRM syncing, allowing you to link calls with deals, tickets, or contacts instantly.

? Zoom Video Conferencing Schedule and host HD video meetings Auto-send invites and sync meetings with CRM contacts Screen sharing and call recording included This way, client meetings are easier to manage and review. ? SMS Messaging & Bulk Campaigns Two-way SMS messaging with delivery tracking Bulk message sending for promotions or alerts Use message templates for faster responses Moreover, messages are stored within customer records. ? Email Management (IMAP Integration) Send and receive emails directly from the CRM Email threading, tracking, and auto-tagging Set up automated email workflows Consequently, your inbox becomes part of your sales pipeline. ? AI Chat Bot Integration Automate lead qualification and support Set up conversation flows for instant responses Train your bot using custom data In other words, it’s like having a 24/7 virtual assistant built in.