Capacity Alternatives

Capacity is described as 'AI-powered platform connects tech stack, automates tasks, and solves business challenges. Offers chatbots, IT support automation, and sales engagement' and is a Help Desk platform in the business & commerce category. There are more than 25 alternatives to Capacity for a variety of platforms, including Web-based, SaaS, Android, iPhone and iPad apps. The best Capacity alternative is FreeScout, which is both free and Open Source. Other great apps like Capacity are Freshdesk, Zendesk, Knoon AI and CopilotKit.

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Alternatives list

  1. Vivid 3D icon
     Like

    Vivid 3D is an alternative to traditional 3D configurators and rendering platforms, combining AI-powered 3D content production, visual commerce, and synthetic data generation into a single platform.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
    • Software as a Service (SaaS)
     
  2. Drift.com icon
     21 likes

    Drift is the Conversational Marketing platform that combines chat, email, video, and automation to remove the friction from business buying. With Drift, you can start conversations with future customers now, on their terms – not days later.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Google Chrome
    • Slack
     
  3. AI-driven workspace combines instant messaging, email, SMS, and webchat into a single omni-channel inbox with workflow automation, analytics, marketing, team collaboration, and interactive transactional notifications for improved customer engagement and retention.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Software as a Service (SaaS)
     
  4. Supportbench icon
     2 likes

    Top-rated B2B helpdesk with AI capabilities providing dynamic SLAs, native integrations with Salesforce and ChatGPT, it streamlines workflows for efficient support and enhances customer relationship management as businesses scale.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Software as a Service (SaaS)
     
  5. SleekFlow icon
     1 like

    SleekFlow's AI-personalized workflows streamline messaging across channels, transforming interactions into conversions. Automate lead capture with chat links, ads, and QR codes. Enhance customer journeys with drip campaigns, in-chat product suggestions, and 24/7 AI chatbot support.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Android
    • iPhone
    • Android Tablet
    • iPad
    • Software as a Service (SaaS)
     
  6. SiteSpeakAI icon
     2 likes

    SiteSpeakAI helps you to automate your customer support using AI by creating a custom trained and embeddable GPT support chatbot that can answer questions about your products and services in real-time and reduce your support tickets.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  7. Plantt icon
     2 likes

    Plantt helps companies improve their customer support and avoid long wait times by integrating into their sales and support tools, learning how they interact with their customers, and creating an automated, tailor-made, conversational experience.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
    • Intercom
    • Software as a Service (SaaS)
    • WhatsApp Messenger
    • Drift
    • Salesforce.com
    • Facebook Messenger
    • Zendesk
    • Zendesk Chat
     
  8. Boost.ai icon
     1 like

    Automate and improve CX with our conversational AI platform Transform your customer service and internal support with our no-code platform. Streamline support, boost revenue, and improve satisfaction.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
  9. Jetlink icon
     1 like

    Jetlink is the new front line of your customer service, empowering businesses to provide personalized experiences at scale - Jetlink's low-code / no-code powerful AI chatbot raises CSAT, reduces churn, and drives revenue - while freeing live agents to have greater impact.

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Self-Hosted
    • Facebook
    • Microsoft Teams
    • Software as a Service (SaaS)
    • WhatsApp Messenger
     
  10. botique.ai icon
     1 like

    Conversational AI-powered Process Automation Platform, AI-powered Chatbots platform for automating end to end customer engagements to increase revenues and decrease contact center loads.

    Cost / License

    • Paid
    • Proprietary

    Platforms

    • Online
     
  11. Whelp icon
     1 like

    Connect with customers on Voice, Email, Live Chat, SMS, and WhatsApp for seamless, personalized service. Boost efficiency with our unified customer view and AI-powered automations.

    Cost / License

    • Freemium
    • Proprietary

    Application type

    Platforms

    • Online
     
  12. Lexy icon
     2 likes

    Lexy AI is a cutting-edge, AI-powered customer service solution that's revolutionizing the way businesses handle customer queries. By leveraging the power of artificial intelligence and machine learning, Lexy offers an innovative approach to customer support, setting a new...

    Cost / License

    • Paid
    • Proprietary

    Application type

    Platforms

    • Online
     
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