Knoon turns your business into an AI-powered workspace with action-taking agents, a built-in knowledge base, chat widgets, and Google Workspace/Microsoft Office tools. Ideal for automating support, sales, and workflows.
Knowledge Base
• Unified knowledge base for your organization (create, modify, publish articles)
• Import existing websites, knowledge bases, or documents automatically
• Support for multiple languages (localize with one click)
• Rich content types: text, code blocks, images, file attachments
• Searchable and maintained by AI + manual editors
• Public access or internal-only visibility settings
AI Agents
• Build AI agents to interact via chat and take actions
• Multi-language support for agents
• Agent routing: assign conversations to specific agents (sales, support, refunds)
• Agents equipped with skills and tools you define
• Custom system prompts and instructions per agent
• Conversational interfaces with context awareness
Tools & Integrations
• Google Sheets, Google Docs, Gmail, Google Calendar and more...
• OpenAPI / REST endpoints: connect to your own backend systems
• 3rd-party app tools: CRM, Shopify, payment systems
• Bring your own authentication for enterprise integrations
Chat & Conversation
• Embedded chat widget for websites and apps
• Multiple chat boxes per knowledge base
• Human agent takeover from AI agent when needed
• Contact & conversation management dashboard
• Chatboxes can be public or authenticated only
• Email notifications, warnings, statuses for conversations
Organizations & Team Management
• Invite users to organizations with roles and permissions (owner, admin, editor, agent)
• Multiple organizations per account
• Manage billing, subscriptions, usage tracking
• Agents & users activity logs
• Team collaboration: assign tasks, handover conversations
Comments and Reviews
Easy to use for non programmers. No code, no complex workflows.
I like Knoon because its agent is smart and is able to connect to my Google Sheet, Gmail and Drive.